Full payment of the online product must be received via our secure online payment gateway prior to the electronic delivery. Once payment has been received, the customer will be sent a URL link to retrieve the desired template. At any stage, if you are experiencing problems on taking delivery of the online product, use the Get Help button at the bottom of the screen. Payment for online products can be made via Mastercard or Visa. We do not accept methods of payment that are not online transactions such as personal cheques, postal money orders or cash.